Erika Holland
Customer Experience & Chief AI Strategy
SylvanSport
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La potencia de la IA, sin esfuerzo
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Comparte cómo tu empresa utiliza las funciones de Breeze de HubSpot para inspirar a otros con tu éxito y enfoque innovador. Destaca cómo la IA está transformando tu negocio y permitiéndote mantenerte a la vanguardia, ¡con la posibilidad de aparecer en nuestra biblioteca!
"El agente de clientes nos ha ayudado a reducir nuestros tiempos de respuesta en un 80%. Prácticamente es un compañero más en nuestro equipo disponible para hacer todo el seguimiento que el estudiante necesita, desde el primer contacto hasta que se matricula en la universidad.”
Alba Osuna
Coordinadora de Mercadotecnia Digital
Universidad Anáhuac
"El agente de prospección nos permite escalar nuestro alcance territorial de manera eficiente, asegurando que los vendedores humanos intervengan solo cuando el prospecto muestra un interés genuino. Esto acelera dramáticamente la penetración en el nuevo territorio."
Agustín Astrada
Revenue Operations Manager
ARKHO
"Logramos aumentar procesos de ventas casi entre un 20 y un 25 por ciento. Los comerciales empezaron a encontrarse con que ahorraban entre 15 y 20 minutos de carga operativa cada vez que atendían a un cliente. Para nosotros fue todo un descubrimiento."
Rubén Frattini
Chief Visionary Officer y Co-Founder
PropTech Latam
"Gracias a la personalización y a la automatización del marketing de HubSpot, podemos detectar el preciso momento en que un lead necesita la información. Para poder abordarlo de manera personalizada y así lograr que la persona se sienta identificada con nuestro producto o servicio."
Luis Mendoza
Administrador de CRM
Universidad Humanitas
MultiMoney está aprovechando las capacidades de IA de HubSpot, particularmente con Breeze. El Agente les permite calificar contactos fríos y actualizar propiedades de contactos automáticamente, mientras minimiza horas humanas al responder preguntas básicas como horarios de atención.
Lee el caso de éxito completo aquí
"El agente de clientes de Breeze ha sido una incorporación increíble a nuestro equipo. Desde que lo implementamos en uno de nuestros flujos de chat, ha reducido las conversaciones con humanos casi a la mitad, de 7600 a 3034: ¡un gran logro! El agente de clientes es excelente para gestionar preguntas sencillas o repetitivas, agilizando nuestro flujo de trabajo y manteniendo todo funcionando sin problemas. Ha supuesto un verdadero cambio radical para nosotros, especialmente al usarlo para mejorar la experiencia del cliente para los usuarios de Flipsnack."
Adrian Moza
CEO
Flipsnack
"El agente de clientes de Breeze nos permite atender a nuestra diversa audiencia —miembros, donantes, operadores de cursos y más— ofreciendo respuestas rápidas, relevantes y personalizadas. Antes de contar con el agente de clientes, nuestro equipo tenía dificultades para satisfacer la demanda. Ahora, a pesar de que nuestro rápido crecimiento ha resultado en un aumento del 75% en las solicitudes de soporte, hemos mejorado el tiempo de respuesta en un 16% y aumentado la satisfacción del cliente en un 7%."
John Mothershead
Director of Member Success
Youth on Course
Ving optimiza sus estrategias de contacto y recupera tiempo valioso programando reuniones con clientes potenciales que no habían respondido en más de un año, logrando en minutos lo que antes llevaba meses. Al reactivar a usuarios de su base de datos que de otro modo permanecerían inactivos, ahorran horas diarias gracias a una comunicación personalizada a gran escala, impulsada por el Agentes de Prospección de Breeze.
"Una persona tardaría horas en evaluar las señales de interés de los clientes potenciales, redactar correos electrónicos y mantener una comunicación fluida. Con el Agente de Prospección, podemos hacerlo todo en tan solo unos clics. Utilizamos el agente para prospectar cuentas de empresas que muestran señales de interés, lo que ha aumentado significativamente nuestra velocidad de procesamiento de oportunidades y mejorado los tiempos de nuestra prospección."
Vitor Felipe
CEO
Faster
"Breeze customer agent has been an incredible addition to our team! Since implementing it in one of our chat flows, it has single-handedly reduced human-led conversations by almost half, from 7600 down to 3034—a huge win! Customer agent excels at managing simple or repetitive questions, streamlining our workflow and keeping things running smoothly. It’s been a real game-changer for us, especially as we use it to enhance the customer experience for Flipsnack users."
Adrian Moza
CEO
Flipsnack
Customer response delays became a thing of the past when Xeople implemented Breeze customer agent in Service Hub to scale their support. The impact was clear: 73% of customers reported satisfaction across 307 surveyed interactions. By delivering consistent, immediate support, Xeople shows how smart automation can drive measurable gains in customer experience and satisfaction.
Morehouse College used Breeze assistant to generate meta descriptions for over 900 web pages, avoiding the need for additional headcount. The tool saved significant time and manual effort. It enabled the team to scale SEO content efficiently and get their site live for students faster.
“We get a high volume of technical and troubleshooting questions, and Breeze customer agent has been a powerful support tool for my tech support specialist. When our knowledge base is up to date, it does an impressive job parsing information, understanding context, and delivering accurate, helpful responses.”
Nate Clark
Founder & CEO
Konnected
Breeze customer agent in Service Hub now resolves 58% of chat inquiries instantly. This shift frees up their team to focus on more complex cases—leading to higher CSAT scores and a better overall experience. With 24/7 coverage, customers get the answers they need even after hours and on weekends—something that wasn’t possible before.
“We set ambitious goals for Breeze customer agent—and we’re already seeing strong progress. For example, our CSAT target is 70%, and after just a few months, we’ve reached 62.5%. We're really pleased with the momentum.”
Petter Aspås
Customer Success Manager
Sticos AS
“Breeze customer agent has handled 238 conversations in a short amount of time—completely autonomously. That’s significant time savings for our support team.”
Jorgen Schvaneveldt
Omnichannel Architect
SpringEQ
By offloading repetitive questions to Breeze customer agent, Maka Agency has been able to refocus their team on more strategic initiatives while still delivering fast, high-quality support. Customers now receive immediate answers around the clock, improving the overall experience. With a global customer base, the team has also benefited from customer agent’s multilingual capabilities—successfully handling inquiries in English, German, Portuguese, and Spanish with accurate, reliable translations
"The podcast tool has been valuable for generating scripts across multiple topics, as it gives us a professional starting point that would have taken hours to create manually. Recently, content agent helped me to transform a PowerPoint presentation into an engaging, 10-part podcast series in under an hour. The results were quick, professional, and accurate.”
Anna Clyburn
Digital Marketing Specialist
Brown Edwards & Company
"Adding content to train the Breeze customer agent was very straightforward.. we went from set up to live within a week. It's a lot easier to maintain than a traditional chatbot, which saves us valuable time."
Marianne van der Valk, MS
Senior Marketing Automation Specialist
ChannelEngine
American Frame extended their service capabilities with Breeze customer agent in Service Hub, providing 24/7 support with an impressive 75% satisfaction rating. Many customers mistake the agent for a real person due to its helpful and friendly approach. The impact is especially valuable during off-hours, as American Frame can now provide continuous customer support on weekends and after business hours when their office is closed, ensuring no customer questions go unanswered.
"With 50+ franchise teams operating across 550+ Crunch Fitness gyms and 3 million members worldwide, clarity in our messaging is everything. HubSpot’s Breeze assistant has helped us turn AI into a real advantage—writing landing page copy that instantly answers gym-goers’ most common questions. It’s fast, easy, and speaks directly to what our leads care about. We’re not just converting faster—we’re building trust from the first click."
Danielle Pakradooni
Vice President
Crunch Fitness
"The AI deal health score has created a powerful dynamic in our sales organization. Leadership can instantly identify which deals need coaching attention, while reps are challenged to justify their optimism when AI flags concerns. It has removed subjectivity from our pipeline reviews and forced everyone to examine deals more objectively. In an environment with one massive pipeline spanning multiple product lines and selling motions, having this AI-powered scoring has been invaluable for focusing our efforts on the right opportunities."
Whitney Dietz
Sr. Director of Marketing
iSolved HCM
Ving is driving smarter outreach and reclaiming valuable time by booking meetings with leads who hadn’t responded in over a year—achieving in minutes what once took months. By re-engaging parts of their database that would’ve otherwise sat idle, they’re saving hours each day with personalized outreach at scale, powered by prospecting agent.
With a small support team and a high volume of website visitors seeking information, Roué Pépinières needed a way to manage inbound inquiries without overwhelming their staff. By deploying Breeze customer agent, they now provide instant answers to common questions, keeping the support queue manageable while still engaging non-purchasing visitors. This real-time responsiveness also helps capture potential buyers—preventing them from leaving the site to explore competitors, and ultimately contributing to increased sales.
Erika Holland
Customer Experience & Chief AI Strategy
SylvanSport